Our Most Frequently Asked Questions

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Burst Water Pipe

It may seem obvious but if possible turn of the water to stop the flow and minimize further damage. This can be at the water meter or isolation valve.

What can I use to remove a stain from my carpet?

Even though says it works, don’t try WD40. We have done lots of stain jobs where the owners had tried WD40 or other Remedies. Often we are unable to save the carpet. If in doubt get IPS.

Can water based paint be removed from carpet?

In the majority of cases the answer is Yes it can. Keep the area damp (not wet) to prevent the paint from setting and call IPS our professional carpet cleaning technicians in the majority of case can restore the carpet.

If its not an emergency can you supply me with a quote?

Yes we would be happy to supply you with a quote if it is not an Emergency.

Do you have a question or inquiry that you need help with?